Do I need to maintain a minimum balance in my walletii account?
There is no minimum balance required. You can keep it at 0; we won’t charge you for inactivity.
What if I want to change my phone number?
For security reasons, you cannot change the phone number linked to your walletii account. You must close your existing account and open a new one with your new number.
What if I lose my phone?
Download the walletii app to the new phone and log in with your existing phone number. We will verify your phone number and passcode. This will automatically sign out your account on the lost phone.